By placing an order with DryCleanVeda, you agree to these terms. Please review your WhatsApp order carefully before sending it.
1. Orders and confirmation
Adding services to a website cart does not itself create an accepted order. An order request is sent only when you transmit the prepared message through WhatsApp. Our team will confirm availability, pickup details, item count and estimated turnaround.
2. Pricing and payment
Displayed prices are in Indian rupees and apply to the stated unit. Final pricing may change if an item’s type, size, fabric, construction or condition differs materially from the selected service. Any change will be communicated for approval. Payment instructions are confirmed directly by our team.
3. Pickup and delivery
Please provide an accessible and accurate address and be available during the agreed window. Pickup and delivery are free for orders of ₹349 or more; a ₹49 fee applies below this threshold. Timings are estimates and may be affected by traffic, weather or events outside reasonable control.
4. Care, stains and inherent risks
We follow reasonable professional care procedures. Complete removal of every stain cannot be guaranteed. Some fabrics, dyes, embellishments, adhesives, buttons or pre-existing damage may react unpredictably despite appropriate care. We may decline an item where safe processing is not reasonably possible.
5. Item inspection
Please check pockets and remove valuables before handover. DryCleanVeda is not responsible for items left inside garments. Note any delicate details, damage or special care needs during pickup and in the order instructions.
6. Claims and issues
Inspect your order promptly upon delivery and report concerns within 24 hours with relevant photos and order details. We will assess the item and offer an appropriate resolution where responsibility is established.
7. Uncollected or undeliverable orders
If we cannot complete delivery after reasonable attempts, we may store the order for a limited period and charge reasonable re-delivery or storage costs after notifying you.
8. Website availability
This static website is provided for convenience. We do not guarantee uninterrupted access or that every browser feature will always be available. Your cart is stored locally and may be lost if browser data is cleared.
9. Contact
Questions about these terms can be directed to +91 98710 13117 or 277 Pratap Khand, Delhi.